Frequently Asked Questions

HEART was founded on 1 April 2021 in Teknaf, Cox's Bazar, during the post-COVID-19 crisis. We celebrate 1 April every year as HEART Day.

Yes. HEART is registered with the Department of Youth Development, Cox's Bazar (Reg. No. 071, 17 July 2022) and is accredited with the UN Convention to Combat Desertification (UNCCD). You can view our registration certificate on the About page.

Our corporate office is in Palongkhali, Ukhiya, Cox's Bazar. We work in seven upazilas of Cox's Bazar (Teknaf, Ukhiya, Cox's Bazar Sadar, Ramu, Chakaria, Moheshkhali and Pekua), in the Chattogram Hill Tracts, and on need-based support in Dhaka and Khulna.

Visit our Donate page and send a donation pledge, or email [email protected]. We will reply with our verified bank and mobile banking (bKash, Nagad) details and send you a receipt.

Fill in the form on our Volunteer page, choosing volunteer, internship or membership, or email [email protected]. We welcome young people, women and anyone committed to humanitarian work.

Yes. We believe in SDG 17, Partnership for the Goals, and work with donors, NGOs, UN agencies, businesses and youth groups through MoUs, joint projects, sponsorship and voluntary collaboration. Send a letter of interest to [email protected].

HEART follows the IASC principles on protection from sexual exploitation and abuse (PSEA) and has a complaint and feedback mechanism. Use the form on our Safeguarding & Feedback page, or email [email protected] and mark your message “Confidential”; it goes only to our PSEA and safeguarding focal persons. You do not have to give your name.